Coronavirus / Covid-19 update for tenants

How can we help you today

Who we are

WFHA is an independent, not-for-profit, Registered Provider of housing. We provide homes in the London Borough of Waltham Forest. About 60% of our tenants live in sheltered or supported housing. Our sheltered housing gives older people the independence of their own flat, with the security of an alarm system and tenancy support from our staff. We provide a supported housing scheme for people with learning disabilities, as well as an award-winning scheme for people with autism. About 40% of our homes are suitable for single people or families.

Looking for a home?  

If you are looking for an ordinary home to rent for you or your family, we cannot help you directly. You should contact Waltham Forest Council instead. The Council’s phone number is 020 8496 3000.

However, if you are over-55 and would like to live in sheltered housing, you may be able to add your name to the WFHA waiting list.

Home & Safe!

We are extremely pleased to announce that WFHA’s Tenant Scrutiny Panel are now meeting again. Our new panel had their first meeting in March and will be meeting again in May.

For one of their first projects, members wanted to create a tenant newsletter which covered various aspects of safety within the home, and following this, we are very excited to publish the finished article “Home and Safe”.

A huge thank you to our new members for their hard work and great ideas, and I think you will all agree a very helpful and informative read!

If you are interested in joining our Tenant Scrutiny Panel, or would like to come along to a meeting to observe and find out more about us, please contact us on 020 8524 6987 or info@wfha.org.uk We would love to hear from you!

We are proud to announce

We are proud to announce that we have been awarded Investors in People accreditation for our best practice approach to managing and developing our staff.

As well as wanting to be good employers, we also recognise that well managed
staff do a better job for our tenants.

After hard work preparing for our assessment, we were pleased when our assessor reported back: “Your approach and commitment to high standards of people management has helped create an environment where staff feel valued, where talent is recognised and developed and people can thrive. It is an impressive achievement and something to be very proud of.”

The report included recommendations that we have used to create an action plan. The plan will go to the Board in March 2020.

Together we can

Latest news, newsletters and bulletins

WFHA March 2022 Newsletter

WFHA March Newsletter for 2022

WFHA March 2022 Covid 19 update

WFHA March Covid 19 Update for 2022

WFHA Annual Report 2020/21

WFHA Annual Report 2020/21 Read more

Data Protection

Our data protection information

We have always taken care to keep your personal information
confidential. You can read our Privacy Notice Statement here.

Contact the ICO

For information about data protection and the law, visit the ICO website.