Address

Our main office is located off Hoe Street, near Walthamstow Central tube station. It is also our registered address:

Waltham Forest Housing Association
Energy Centre
31 Church Hill
Walthamstow
London E17 3RU

Phone

Phone: 020 8524 6987

Email

Text Message

We understand that on occasion, you may want to talk to us about a confidential or a sensitive issue.

If you do not want to send an email, you can either telephone a member of staff and talk to them privately, or, you can send a letter to a member of staff, marking the envelope strictly private and confidential.

OFFICE OPENING HOURS

In response to the coronavirus, we are making temporary changes to our office based services.

Staff are currently working from home and are not at the office. You can contact us by phone on 020 8524 6987. Please leave a message and we will call you back as quickly as we can.

EMERGENCY REPAIRS OUTSIDE OFFICE HOURS

Please only use these numbers for genuine emergencies. Some examples of genuine emergencies are listed here.

Please call 020 8524 2822 to report an emergency repair or, if you need advice on general repairs.

If your emergency repair relates to your gas central heating or boiler, please call Swale Heating on 01795 503365.

WFHA sheltered tenants can should call the appropriate telephone numbers above, or report, their emergency repair by using their community alarm system.