Address

Our main office is located off Hoe Street, near Walthamstow Central tube station. It is also our registered address:

Waltham Forest Housing Association
Energy Centre
31 Church Hill
Walthamstow
London E17 3RU

Phone

Phone: 020 8524 6987

Email

Text Message

We understand that on occasion, you may want to talk to us about a confidential or a sensitive issue.

If you do not want to send an email, you can either telephone a member of staff and talk to them privately, or, you can send a letter to a member of staff, marking the envelope strictly private and confidential.

OFFICE OPENING HOURS

Our office is open from 9am to 5pm on Monday, Tuesday, Thursday and Friday. It is open from 12 noon to 5pm on Wednesday.

ANSWERPHONE

You may occasionally reach our answerphone.

EMERGENCY REPAIRS OUTSIDE OFFICE HOURS

Please only use these numbers for genuine emergencies. Some examples of genuine emergencies are listed here.

If you live in our general needs housing:

  • call 020 8524 2822 for advice on general repairs, or
  • Purdy Contracts Ltd on 01992 703412 for advice about your gas central heating or repair.

If you live in sheltered housing:

  • use your communal alarm, or
  • call 020 8524 2822 – to be diverted to the out-of-hours call centre.