If you’ve contacted us about your data concerns and you’re unhappy and you would prefer to raise them with an independent party:

Please contact the Information Commissioner’s Office (ICO) www.ico.org.uk

The ICO are the UK’s independent authority set up to uphold information rights in the public interest.

More information about the ICO is available on www.ico.org.uk or by calling their helpline: 0303 123 1113.

You can complain to the ICO:

Taking court action

You can apply to the courts:

  • for an order to enforce your data rights
  • to seek compensation for damage (material or non material) you’ve suffered due to us not complying with data protection law.

You may find the advice below helpful if considering taking court action:

  • citizens advice: Going to court without a solicitor or barrister
  • advice now (the Royal Courts of Justice Advice Bureau): Going to court – are there alternatives?

If you’d like to contact WFHA’s Data Protection Officer

We have a Data Protection Officer (DPO) who:

  • advises us on how to comply with our data protection obligations and your data rights
  • helps us monitor how we comply with our obligations and your rights, and
  • is our contact for the ICO.

You can contact them about your concerns:

  • info@wfha.org.uk
  • or write to WFHA’s Data Protection Officer at WFHA, The Energy Centre, 31 Church Hill, Walthamstow, London E17 3RU.
  • WFHA’s DPO is Michael Pughsley